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best productivity tools
JUL 12, 2018 Blog
Get Things Done: Our Top Productivity Tools

As a modern agency, our team is largely distributed. For some that may sound like

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cx customer service
JUL 10, 2018 Blog
Salty Waffle Social Media Vocabulary: Customer Service Edition Vol. 2

Happy Tuesday! We’re happy to have you back for Salty’s weekly Social Media Vocabulary. As

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Nicole Donnelly, social media expert, customer experience design, how to create engaging social media posts, Nicole Donnelly Video
JUL 6, 2018 Blog
How to Create and Curate Engaging Social Media Content (video & Q&A chat from Founders Live)

How to Create and Curate Engaging Social Media Content If you do only 1 thing,

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JUL 5, 2018 Blog
A Helpful Guide to Understanding Customer Experience Design for SMBs

When shopping with Amazon, is your experience positive? You see their ads and place your

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social media vocabulary
JUL 3, 2018 Blog
Salty Social Media Vocabulary: the, uh, Social Media Vocabulary Edition

Welcome back to our weekly installment of Salty Social Media Vocabulary. We’ve gone a little

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CX 2019
JUN 28, 2018 Blog
Four CX Trends That Will Raise the Stakes in 2019

In the past decade, customer experience has seen revolutionary shifts thanks to advances in technology.

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social media vocabulary
JUN 26, 2018 Blog
Salty Social Media Vocabulary: System of a Cloud Edition  

Welcome again to Salty Social Media Vocabulary, where we explain and explore all things social

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social media vocabulary
JUN 19, 2018 Blog
Salty Social Media Vocabulary: ‘Thou Shalt Not’ Edition

Every Tuesday we share a few social media vocabulary words from the social media and

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cpm vs ctr vs cta vs cpc
JUN 12, 2018 Blog
Salty Social Media Vocabulary: Clicky-Clicky Edition

It’s Tuesday again (already?), which means it’s time to learn more social media vocabulary with

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UI vs UX
JUN 5, 2018 Blog
Salty Social Media Vocabulary: Industry Night  

It’s Tuesday, which of course means it’s time for another round of Salty’s Social Media

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social media vocabulary
MAY 29, 2018 Blog
Salty Social Media Vocabulary: Motivated by FOMO Edition

It’s Tuesday, which means it’s time for Salty Social Media Vocabulary! Today’s list runs a

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social media vocabulary
MAY 22, 2018 Blog
Salty Social Media Vocabulary: The Don’t @ Us Edition

Welcome back to Salty Social Media Vocabulary, a weekly series where we cover everything from

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