Learn how to use AI through our artificial intelligence courses at AI Smart Insiders

social media vocabulary customer journey maps
SEP 6, 2018 Blog
Salty Social Media Vocabulary: More on That Customer Journey

Last week we talked about building customer journey maps, and how they can help you

Read More
Customer Journey Map
AUG 30, 2018 Blog
Salty Social Media Vocabulary: Mapping Your Customer Journey

Welcome back to another edition of Salty Social Media Vocabulary. After a couple of weeks

Read More
social media vocabulary summertime
AUG 9, 2018 Blog
Salty Social Media Vocabulary: #SummerTime (and the Living’s Easy)

Summer has almost come and gone, and it’s not too late to share your summertime

Read More
social media vocabulary
AUG 2, 2018 Blog
Salty Social Media Vocabulary: The #Instagram Edition

A few years ago many marketers were looking at Instagram as the next frontier. While

Read More
social media vocabulary
JUL 26, 2018 Blog
Salty Social Media Vocabulary: In the News

With the increasing number of Americans who get their news online and on social media,

Read More
social media vocabulary
JUL 19, 2018 Blog
Salty Social Media Vocabulary: What’s in a Theme?

Welcome back to Salty Social Media Vocabulary, where we explore and define all things social

Read More
best productivity tools
JUL 12, 2018 Blog
Get Things Done: Our Top Productivity Tools

As a modern agency, our team is largely distributed. For some that may sound like

Read More
cx customer service
JUL 10, 2018 Blog
Salty Waffle Social Media Vocabulary: Customer Service Edition Vol. 2

Happy Tuesday! We’re happy to have you back for Salty’s weekly Social Media Vocabulary. As

Read More
Nicole Donnelly, social media expert, customer experience design, how to create engaging social media posts, Nicole Donnelly Video
JUL 6, 2018 Blog
How to Create and Curate Engaging Social Media Content (video & Q&A chat from Founders Live)

How to Create and Curate Engaging Social Media Content If you do only 1 thing,

Read More
JUL 5, 2018 Blog
A Helpful Guide to Understanding Customer Experience Design for SMBs

When shopping with Amazon, is your experience positive? You see their ads and place your

Read More
social media vocabulary
JUL 3, 2018 Blog
Salty Social Media Vocabulary: the, uh, Social Media Vocabulary Edition

Welcome back to our weekly installment of Salty Social Media Vocabulary. We’ve gone a little

Read More
CX 2019
JUN 28, 2018 Blog
Four CX Trends That Will Raise the Stakes in 2019

In the past decade, customer experience has seen revolutionary shifts thanks to advances in technology.

Read More